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Staff Vacancy

Customer Service Officer


Stirchley and Brookside Parish Council is seeking a Customer Service Officer to join its team.


Stirchley and Brookside is a busy Parish Council serving the wards of Brookside, Holmer Lake and Stirchley in Telford. It manages The Sambrook Centre in Stirchley, along with a number of play and recreation areas and Stirchley Allotments.  It runs support activities for youth in the Parish, a summer Gardening Scheme for eligible parishioners as well as a number of events throughout the year.  The Council has just completed a review of its Strategic Plan and the person appointed to this post will be at the heart of helping in its delivery.


The successful applicant will be computer literate, have excellent interpersonal skills, a flexible approach to their work and a “can do” attitude.  Duties will include dealing with public enquiries by email, phone and face-to-face, a variety of administrative tasks and maintaining the Council’s website and social media pages.  The post will be subject to a DBS check.


This is a full time, permanent post with a competitive starting salary and associated benefits.   For a job description, person specification and an application form, please email


Closing date for applications:  12noon, Wednesday 1 February 2023.

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